Privacy Policy

Privacy Policy
Last Updated: March 5, 2026

At Visual Inc, we are dedicated to maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, protect, and disclose your Personally Identifiable Information (PII) when you visit or make a purchase from our website.

1. Information We Collect

We gather information to enhance your shopping experience and securely process your orders.

Information You Provide:
When you:

  • Place an order

  • Create an account

  • Subscribe to our emails

  • Contact customer support

We may collect personal details such as:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment-related information

Automated Information:
When you browse our website, we automatically receive certain details such as:

  • Your IP address

  • Device and browser information

  • Interaction data through cookies and similar technologies (see Section 5)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process payments, arrange shipping, and send order confirmations and tracking updates.

  • Customer Experience: To personalize your experience and improve our website and offerings.

  • Communication: To respond to inquiries or send updates about new products, promotions, or special offers if you opt in.

  • Security & Fraud Prevention: To protect against unauthorized transactions, fraud, and abuse.

3. Data Protection & Security

Your data security is important to us.

  • Encryption: All sensitive payment information is transmitted using Secure Socket Layer (SSL) technology and encrypted by our payment gateway provider.

  • Access Control: Personal information is stored on secure servers and accessible only by authorized personnel.

  • No Card Storage: Visual Inc does not store your credit or debit card details after the transaction is completed.

4. Third-Party Disclosure

We do not sell, trade, or transfer your Personally Identifiable Information to outside parties for their independent use, except for trusted partners who help us operate our website and conduct our business.

Advertising & Marketing Partners:
We allow third-party partners to place cookies, pixels, or similar technologies to deliver relevant advertisements. These partners may collect information about your online activities across different websites.

Partners include:

You can opt out of targeted advertising through the links above or by adjusting your browser settings.

5. Cookies Policy

Yes, we use cookies. Cookies are small files that help recognize your browser and store certain information.

We use cookies for:

  • Strictly Necessary Cookies: Required for site functionality (e.g., shopping cart).

  • Analytics & Performance Cookies: To analyze site usage and improve user experience.

  • Marketing Cookies: Used by third parties to show relevant ads.

You can choose to disable cookies through your browser settings, though some features may not work properly.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content or practices of those sites.

7. California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA:

  • Users may visit our site anonymously.

  • This Privacy Policy is available via a visible link on our website.

  • Any policy changes will be posted on this page.

  • Users can update or correct their personal information by contacting us.

Do Not Track Signals:
We honor Do Not Track (DNT) signals and do not track your activity if you have enabled DNT.

8. Childrenโ€™s Privacy (COPPA)

We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal data, please contact us immediately for removal.

9. Data Breaches

In the unlikely event of a data breach, we will:

  • Notify affected users via email within 7 business days.

  • Post a notice on our website within 7 business days.

10. CAN-SPAM Act Compliance

We collect email addresses to process orders and send order-related updates. If you opt in, we may also send promotional emails.
We comply with the CAN-SPAM Act by:

  • Not using misleading subject lines.

  • Clearly identifying promotional emails.

  • Honoring opt-out requests promptly.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:
Email: service@relelic.com
Address: Visual Inc
2359 Heather Ave, Long Beach, CA 90815

Thank you for choosing Visual Inc. We value your trust and are committed to safeguarding your privacy.